Cancellation & Return Policy
Canceling or changing your order before your order is en-route:
You may cancel or change your order at any time. If the order has been processed, we charge a 5% processing fee.
Canceling an order that has been shipped:
If your order has been shipped but not yet received, you can cancel it with a 20% restocking fee.
Returning your item after you've received it:
Uniq Carbon accepts returns on an item within 30 days of receiving your order. If you change your mind about the item and would like to return it, we charge a 20% restocking fee. To initiate the refund process, please submit a return claim to "firstname.lastname@example.org". Once received and approved, we will send out a non-refundable shipping label at the buyer's cost. Uniq Carbon will deduct the shipping dollar amount from the cost of your item when the return is issued. The customer will be liable for any damages caused by improper packing of the items. Shipping providers are not responsible for damaged items.
These policies are only valid if the product is in the original condition it was received. We quality check every item that we ship out. Any product that has been damaged, improperly installed, or missing any parts will not be subjected to a return. If there is an issue with fitment, please submit photo documentation to "email@example.com" and we will pay return shipping once the claim has been reviewed and approved.